Finger Lakes Trellis Supply

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Shipments and returns

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped via Colissimo with tracking and drop-off without signature. If you prefer delivery by Colissimo Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

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Please note:

Your order total is incomplete. Below are the reasons.

Taxes vary on the city/state level and some wholesale customers are tax exempt
Shipping/handling costs are not determined until the order is packed and scanned by the carrier.
Your account may have an outstanding credit that could be applied towards your order

When your order is ready to be shipped, our customer service representative will contact you with a breakdown of your final order total.